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Contact Centre Representative Interview Questions
274 contact centre representative interview questions shared by candidates
What is your birth date? Are you willingly to relocate to the job location? What are your salary expectations?
What’s your favourite holiday destination and why?
2. What would you do if someone asked you to do something you knew was wrong?
General questions ,stimulation ,typing test,grammer
Who is your biggest inspiration? What can you bring to the company? How would you resolve a conflict between a colleague and yourself? Can you tell me of a time you have worked as part of a team?
There wasn't one specifically difficult or unexpected question but it is important that you prepare a lot of examples of team work, dealing with difficult customers, using your initiative etc as the panel interview deals primarily with this type of question.
Name a time you dealt with a difficult customer and advise the process you took
Why did you apply to this role?
Describe a situation where you gave the extra mile at your current job
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