During Interview process it look like the company didn't really know what they are looking for, so many very unrelated and theoretical unexpected questions showed up, but no difficulties.
Client Account Manager Interview Questions
344 client account manager interview questions shared by candidates
HR questions are pretty straightforward with some behavioral questions. The questions from the Director / EVP will be more qualifications-specific. If interviewing with EVP, expect some questions to intentionally catch you off guard. He like to see how you react under pressure since you could often be taken by surprise when interacting with clients.
Tell me about the time when you vary dealing with unhappy client
Q. What is your compensation range?
How would you handle a client that is not happy?
Experience with cash management products. Treasury products
Who are our competitors?
Are you eligible to work in the UK.
How did I handle a very difficult situation with an unhappy customer; gave true examples. How can you really get this question wrong?
- any relevant experience regarding customer service?
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