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Claim Interview Questions
14,833 claim interview questions shared by candidates
How was the role play experience? What did you notice?
Why do you want to work in claims? (Initial In-House Interview)
Where do you see yourself in Geico 5 years from now? (Final Interview with Hiring Manager)
Can you multitask
What prepared me for this job, and if you can handle a phone call center and what prepares you for that.
There was some reading I had to do that stated a certian type of claim was not covered. Then when the customer called she asked if that type of claim was covered.
How would you deal with an angry customer
role playing isn't easy, make sure you stay calm and concentrate, hardest question is do you for see any problems in call center environment? they let you watch someone first to see if you would like it. you wont role play as a geico employee, they will give you a company and some of the facts and then they call you from a different room, so you get an actual phone style role play.
So, you haven't worked at a company for over a year?
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