Q1: tell us about yourself Q2 : tell us the Incident and Change work flow according to ITIL Q3 : How will you decide the P1 Incident Q4 : How change is related to CMDB, tell us about the audit process
Change Analyst Interview Questions
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Have you ever worked in a customer facing environment?
Seemed keen on knowing and learning of a LEAN event I had led and the results. Pointed questions to asertain my level of understanding, company deeply invested in LEAN trnsformation for last four years.
What is meant by change management?
Tell us about your experience
What would your best friend tell me about you? What would your former employer tell me about you? What is your educational background? Did you apply for any other job offer?
Why I would be the right fit for the role.
Example of change through change lifecycle Example of data migration experience/things not worked so well/how managed
Typical case study questions - we a tonne of add ons! so every response was met with ....."so what would you do if this happened?" excessively.
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