Typical STAR type questions. Be prepared for these type of situational questions.
Catastrophe Claim Representative Interview Questions
50 catastrophe claim representative interview questions shared by candidates
Tell me a time where you and your manager didn't see eye to eye on a decision and how you were able to get them to agree with you?
Give me an example of a time when you found it difficult to communicate with a customer. Since I don't really have trouble communicating, I found myself at a loss of words (pretty ironic given the circumstances). I fumbled my way through that one.
How do you handle a difficult customer
Name a time you have gone above and beyond for a customer
Why do you want to work for IGI?
Adaptability: What unexpected change did you have that was outside of the scope of your responsibilities and how did you handle the change.
Why do you want to work for travelers?
How do you handle managing multiple tasks in a fast-paced environment
Describe a decision you made or supported that wasn't popular and how you handled implementing it. Also why did you support it?
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