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Call Centre Agents Interview Questions
341 call centre agents interview questions shared by candidates
What is your understanding of Rapport building
Do you have any call centre experience?
Give an example of adapting to a difficult situation
As youd be looking after the diaries of surveyors, how is your geography? Would you be sending a surveyor from Brighton to a job in Wolverhampton?
choose three words which describe you
fairly standard experience and situational questions, no real surprises there.
Tell us about your customer service experience
What do you think denotes good customer service?
Are you flexible to work on both weekends?
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