Very informal a few competency based questions and a typing test, copy a passage word for word onto a blank document ( timed for 5 minutes).
Call Centre Agent Interview Questions
340 call centre agent interview questions shared by candidates
What do you know about the BPO
Can you describe the meaning of Empathy?
If I had call centre experience.
Would you be able to work nights shifts
How would you describe customer service?
Tell me more about yourself?
How I was gonna travel to work?
They ask me if I have call centre agent experience
Do you have an experience?
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