The interview i had was set up to be a flowing conversation, more than a set of questions, asking me about myself and how i came to be there. The interviews now can vary greatly so it is hard to give an example of a typical question.
Call Centre Agent Interview Questions
341 call centre agent interview questions shared by candidates
Why do want this job when you have never worked in a sales position before
What is my best and worst qualities?
They asked a lot about previous experience and future goals
They only ask about your previous job experience, but that do not want to hear stuff like you plan to internal transfer to other departments even thou its a huge organisation.
What do you know about the company?
What was a time I dealt with a difficult client and what the the outcome?
I can’t remember , it was basic information
Regular ones - present your self, special interest, specific language testing with a native speaker
strengths and weaknesses. compentencies and attributes were asked.
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