Describe a time where you had to handle an irate customer and what was the outcome.
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What can you bring to this role?
What is ur main duty in your current job?
Do you know about the job scope?
Tell me about a time you were in a difficult situation and how did you handle it? Tell me about a time a customer was upset and what did you do to remedy the situation.
How do you feel about UOB?
Retail questions - how you overcame an objection
What are some weaknesses and strengths
Most difficult part would be when they ask me if I had any questions to ask them.
Tell me about a time you had to deal with a difficult customer. How did you handle it, and what was the outcome?
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