Tell me of a time you dealt with a difficult situation.
Benefit Interview Questions
5,190 benefit interview questions shared by candidates
Will you show up on time?
Prior experience
Do you have your insurance license?
They asked me about my past job experience. They didn't ask much else. It was a very short and easy interview.
how comfortable are you on the phone explaining benefits? how many years experience do you have doing this?
Criminal and Credit History is checked. This is a call center so you must maintain adherence of 90% - attendance and clock in and out for lunch and breaks on time. During Medicare Annual Enrollment Period, it is hard to get time off. They do allow make up time with permission and OT is offered during the season, as well.
What's something interesting about the American health system in your eyes?
There weren't any hard interview questions, just what type of wok we liked doing or had done in the past and if it may fit right with customers on the phone.
phone call simulation has to be made as if you were already working at fidelity
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