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1,874 auto interview questions shared by candidates

Tell me about a time you set a goal for yourself and how did you go about achieving it? Give me an example of a time you managed multiple priorities and what happened? Tell me about a time when you had to persuade someone to accept your point of view? Give me an example of a time when you had to explain something fairly complex to a frustrated client. How did you handle this delicate situation? Tell me about a time you were criticized by a supervisor for something you did at work and how did you handle it?
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Management Development Program - Auto Damage Trainee

Interviewed at GEICO

2.6★
Sep 25, 2015

Tell me about a time you set a goal for yourself and how did you go about achieving it? Give me an example of a time you managed multiple priorities and what happened? Tell me about a time when you had to persuade someone to accept your point of view? Give me an example of a time when you had to explain something fairly complex to a frustrated client. How did you handle this delicate situation? Tell me about a time you were criticized by a supervisor for something you did at work and how did you handle it?

As of right now I have not been asked any difficult questions. Everything thus far has been very reasonable and expected. I gather that the difficult interview questions come with the final phase of the interview when you are scheduled for the 30 minute role-play event.
avatar

Auto Damage Adjuster Trainee

Interviewed at GEICO

2.6★
May 24, 2014

As of right now I have not been asked any difficult questions. Everything thus far has been very reasonable and expected. I gather that the difficult interview questions come with the final phase of the interview when you are scheduled for the 30 minute role-play event.

For me, the most difficult/unexpected questions were those directly involving the role. For example, "You quote a car for 5 hours labor, but the body shop thinks it should be 9. Please explain in detail how you would respond to this." Or "Your supervisor wants to meet an average of 22 labor hours per month and you average 21, putting you in the middle. What would your response be?"
avatar

Auto Damage Adjuster

Interviewed at GEICO

2.6★
Jun 24, 2014

For me, the most difficult/unexpected questions were those directly involving the role. For example, "You quote a car for 5 hours labor, but the body shop thinks it should be 9. Please explain in detail how you would respond to this." Or "Your supervisor wants to meet an average of 22 labor hours per month and you average 21, putting you in the middle. What would your response be?"

The role play scenario is key. You really can't prepare as there is no time to prepare. Just don't get flustered and ask questions. They are trying to see if you crack under pressure. I made two big process mistakes (writing a check to a customer was one of them) and still passed. The people part of it I handled well, not perfect but well. They clearly know how to pick out what they are looking for by almost this alone. If they like you and you fail this miserably you are out. Keep cool and don't take anything personal. That is the key thing in a job like this.
avatar

Auto Damage Adjuster Trainee

Interviewed at GEICO

2.6★
Jan 4, 2015

The role play scenario is key. You really can't prepare as there is no time to prepare. Just don't get flustered and ask questions. They are trying to see if you crack under pressure. I made two big process mistakes (writing a check to a customer was one of them) and still passed. The people part of it I handled well, not perfect but well. They clearly know how to pick out what they are looking for by almost this alone. If they like you and you fail this miserably you are out. Keep cool and don't take anything personal. That is the key thing in a job like this.

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