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Auto Interview Questions
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Very basic interview questions. Things like, "How do you handle a client objection?" and "How do you deal with harsh criticism?" (That last one was telling.)
What is my authority level?
Name a time where you had to deal with an unhappy customer and how did you handle it? (STAR)
How do you develop relationships with coworkers?
What were the most undesirable situations at your previous job?
Name a specific time you had to deal with an irate customer and how did you handle it.
Tell me about the most difficult customer you had to deal with?
There were no out of the ordinary questions. Just your typical interview questions.
Total loss dispute question related to comparable vehicles.
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