Describe a time when you made a decision that didn't go as planned.
Auto Claim Representative Trainee Interview Questions
637 auto claim representative trainee interview questions shared by candidates
Tell me about a difficult situation with a customer, how did you handle it and what was the outcome?
What do you know about Progressive? Why do you want to work for Progressive?
Tell me about a time you had to negotiate with a customer or client.
They are looking for STAR (Situation/Task - Actions - Results) answers to all of the questions they give! Describe a time when your work responsibilities changed significantly, and how you adapted.
Describe a time where you had to explain difficult information to someone
What were the roles and responsibilities in my current position and previous position?
how are you with time management and stressful times
What previous work experience did i have and where did i want to go in company
Role Play Details: Was instructed to listen to the CD and follow along with the written instructions on the desk...the outrageous CD instructions were 30 minutes long & you had an additional 5 minutes to get organized. It was obvious that they were not expecting anyone to be able to actually complete the exercise with any kind of accuracy. The whole purpose was to break you down emotionally and then push you to the edge with the simulated hostile customers.
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