Assistant Guest Services Manager Interview Questions

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How would you deal with a client who shows up thinking that his/her tour is for that day when it is really a day later and then realizes that he/she wouldn't have been able to make the tour the following day because of her/his scheduled departure to another city?
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Guest Relation Coordinator

Interviewed at GetYourGuide

3.1
Feb 3, 2016

How would you deal with a client who shows up thinking that his/her tour is for that day when it is really a day later and then realizes that he/she wouldn't have been able to make the tour the following day because of her/his scheduled departure to another city?

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