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What do you like to do in your free time? When/How have you helped someone use our mobile banking app? Tell me about a time you had to deal with a difficult customer. Tell me a time you went above and beyond for a customer. How do you use a different language to your advantage in the job role (trick question) What does trust mean and how would you gain the trust of my employees?
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Lloyds Customer Service Adviser

Interviewed at Lloyds Banking Group

3.6★
Feb 5, 2026

What do you like to do in your free time? When/How have you helped someone use our mobile banking app? Tell me about a time you had to deal with a difficult customer. Tell me a time you went above and beyond for a customer. How do you use a different language to your advantage in the job role (trick question) What does trust mean and how would you gain the trust of my employees?

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