One question was "How do you handle stressful situations"
Advanced Technical Support Representative Interview Questions
1,953 advanced technical support representative interview questions shared by candidates
There were questions geared towards computer information technology.
Role play. With the interviewer being an angry customer calling in and me being the att rep, advised to stay in character until she advises me we were done
Which devices are you proficient on using(tablet, laptop, smart watch, iPhone, basic non smart phone, email and wifi
Describe one thing from a previous job that I could apply to this position
Behavioral based... How have you dealt with a difficult situation? Tell me about a time when you had to plan and prioritize multiple tasks at one time?
What is something you have done in your job that has gone above and beyond to help someone
Standard behavioral questions. Expect questions related to core competences listed in the job description.
Tell us about a time when you learned something very quickly?(looking for intelligence)
Why do you want to leave your current job?
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