Advanced Technical Support Representative Interview Questions

1,953 advanced technical support representative interview questions shared by candidates

Phase 1 The first step will be an English assessment from TestGorilla which will take 19 minutes (which you should receive just after this email). Given you will be working in an international American company, it is important that you are able to understand and participate in our internal meetings. Phase 2 The second step will be a Brazilian - Assessment from TestGorilla which will take 30 minutes (which you should receive just after this email). Phase 3 Retorio Video Assessment (15 minutes): Asks you to record video answers to standalone questions. All necessary contextual information will be provided to you.
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Advanced AI Data Trainer

Interviewed at Invisible Technologies

3.1
Aug 31, 2024

Phase 1 The first step will be an English assessment from TestGorilla which will take 19 minutes (which you should receive just after this email). Given you will be working in an international American company, it is important that you are able to understand and participate in our internal meetings. Phase 2 The second step will be a Brazilian - Assessment from TestGorilla which will take 30 minutes (which you should receive just after this email). Phase 3 Retorio Video Assessment (15 minutes): Asks you to record video answers to standalone questions. All necessary contextual information will be provided to you.

Technical round - Some basic questions from Java. - Gave some code snippets and asked to walk through the code and if possible should tell on what would be the output. Hiring manager round - Mostly on current projects. - Behavioral questions. - Technologies worked. - Reason for shifting. Culture fit - Same as second round but the questions will be more specific and detail. - Why chargeeBee ? - Why leaving current company ? - Mostly will check if you can work on shifts and can adopt to their culture. - To make sure that you are joining only because of the Perks that company offers.
Feb 3, 2022

Technical round - Some basic questions from Java. - Gave some code snippets and asked to walk through the code and if possible should tell on what would be the output. Hiring manager round - Mostly on current projects. - Behavioral questions. - Technologies worked. - Reason for shifting. Culture fit - Same as second round but the questions will be more specific and detail. - Why chargeeBee ? - Why leaving current company ? - Mostly will check if you can work on shifts and can adopt to their culture. - To make sure that you are joining only because of the Perks that company offers.

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