They tell you a little about the role and the company. I had an interview with two people from HR over video and then had an exercise where I had to respond to a customer query and write an email.
1
Zalando response
2y
Thank you for providing us with this feedback on your interview experience! We appreciate any opportunity to improve.
- Talent Acquisition Team
Other Customer Service Specialist Interview Reviews for Zalando
I applied online. The process took 1 day. I interviewed at Zalando (Berlin) in Oct 2021
Interview
Ich kam in der zweiten Phase des Interviews an, die 1 Stunde dauerte. Sie baten mich, auf eine typische E-Mail zu antworten, und ich bin sicher, dass es für meine starken administrativen Kommunikationsfähigkeiten gut lief, aber stattdessen sagten sie mir, ich solle nicht fortfahren. Ich werde einen Anruf einrichten, um den Grund für die Ablehnung besser zu verstehen, aber es waren noch 3 weitere Schritte bis zum Ende. In der Interviewphase etwas triviale Fragen.
Interview questions [1]
Question 1
Wie viele Kontaktanfragen könnten Sie Ihrer Meinung nach an einem typischen Tag haben?
Hey there,
Thank you for sharing your experience with your interview process and for providing us with this feedback on your interview experience! We appreciate any opportunity to improve.
Best,
- Talent Acquisition Team
I applied online. The process took 2 days. I interviewed at Zalando (Berlin) in Oct 2019
Interview
They called me on the phone. Without making Skype interview, they said that they decided to skip Skype interview since I am in Berlin. 3 days later, received an email describing that I wont have interview. Sorry
