Wolters Kluwer Customer Service Representative (CSR) interview questions
based on 22 ratings - Updated May 30, 2024
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
47%
Applied online
Applied online
20%
Recruiter
Recruiter
20%
Employee Referral
Employee Referral
7%
Other
Other
7%
In Person
In Person
Interview search
22 interviews
Viewing 11 - 15 of 22 Interviews
Wolters Kluwer interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Wolters Kluwer with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 44.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Wolters Kluwer overall takes an average of 13 days.
Common stages of the interview process at Wolters Kluwer as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Phone interview: 33%
Drug test: 33%
One on one interview: 33%
Here are the most commonly searched roles for interview reports -
It was okay. Straightforward. Basic interview questions. Look through the others and you’ll be fine. One face interview but that was pre covid. Straightforward interview.
Kennesaw. Straightforward. It’s a tax gig but you don’t need prior tax knowledge
I applied through an employee referral. I interviewed at Wolters Kluwer (Kennesaw, GA)
Interview
Was referred by a friend who worked for the company. This goes a long way in insuring that you get an interview. However, the interview process first involves you submitting a resume on the career section of the company website. If you are identified as a good candidate you are contacted by email to set up a phone interview. If you pass the phone interview, you then move to an in-person interview on-site. 2-3 weeks later you are given an offer or declined an offer. The whole process can take 1 to 1-1/2 months. I would encourage any interviewee to pick the brain of any contacts within the company, study the job description thoroughly, and study the website for all they do.
Interview questions [1]
Question 1
What sparked your interest to apply for a position with this company?
I applied through a recruiter. The process took 1 week. I interviewed at Wolters Kluwer (Hürth, Nordrhein-Westfalen) in Jun 2018
Interview
1,5 Std. intensives Gespräch zwischen Sales Director und dem Customer Sales Manager - der Lebenslauf wurde konkret danch abgefragt ob es Synergien und Erfahrungen zu der ausgeschriebenen Stelle gibt; Gespräch auf Augenhöhe - positiv wurde die Vorbereitung auf das Gespräch gesehen
Interview questions [1]
Question 1
Wo haben Sie bisher welche Sales Erfahrungen gemacht?