It is the first time I genuinely enjoy the recruitment process. After the first interview, with the HR department, I've been advised of each following step and allowed to prepare myself for a professional role play, according to a plan provided to me. Invited to a second interview, I met the Team leads. As a team, they used informal but structured talk to understand my way of thinking, observing my interactions while validating my professional skills. The whole experience seemed totally natural and felt like infused with empathy and positive energy. After one hour of interview, I still wanted to know more about those people and their company. I think I enjoyed the whole experience because I was genuinely shown respect. Ending the interview, I felt both happy and sad, like closing a book just after reading the last chapter of a good story. I definitely wanted to be told again about it.

The interview process was divided in three different stages. The first one, was a quite relaxed meeting with a Recruiter. The scope of the interview was to to get to know me better (motivation, work experience etc.) The Recruiter made a great job in making me feel at ease. The second one, was with the same Recruiter and two managers of the Customer Support Department. There were more specific questions to assess if would fit the role. There was also a mock phone call with an angry customer. The third one, was a final round where I had to give a presentation about myself and answer some other questions. It was a great opportunity also to ask more about TeamViewer and to meet other members of the Customer Support Team