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      TUI Group

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      Contact Centre Agent Interview

      Apr 5, 2022
      Anonymous Interview Candidate
      Palma
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TUI Group (Palma) in Jan 2022

      Interview

      Although the recruiting process is quick, the interview is pointless and a waste of time for a job seeker. You do not get a screening call, just take just a series of tests for your skills and personality. My test for the skills gave 96% of compatibility with the role, while my personality test gave low social mode, because I selected accidentally the answers in this test. The first question of the interview with the company's HR is on your birth date, the interviewer directly emphasizes the age bias as well collecting the GDPR-protected data. All the next questions are focused solely on all the weak points of the results of your tests. The interview is not focused on a candidate's value to the company and does not present the company's values to a candidate, interviewer does not give any questions on relevance between the candidate's previous experience and the role. Instead of it the interviewer emphasizes the touristic values of the job location. Interviewer is empty-minded, pompatic, superficial, and robotic, with no reason and without your request shares own work experience and career path to a candidate. The interview is directly focused on elimination from the recruiting process by forming a psychological stuck in a candidate, it progresses more the more you agree with the interviewer.

      Interview questions [1]

      Question 1

      What is your birth date? Are you willingly to relocate to the job location? What are your salary expectations?
      Answer question
      1