Candidates applying for Technical Support I roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 15 days.
Common stages of the interview process at TP as a Technical Support I according to 1 Glassdoor interviews include:
Phone interview: 100%
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Good process, helpful team they made sure I am comfortable through the call and leveraged all of my overseas experience for the role. Although it didn't work out as expected.
Interview questions [1]
Question 1
How would you manage a customer who's unhappy with the technical support?
I applied in-person. I interviewed at TP (Quezon City, Quezon City)
Interview
It is a standard procedure of interviewing applicants by knowing the applicants capabilities for the position they applied for. It is important as well the characteristics of each applicant on how they corresponded.
I applied online. The process took 2 months. I interviewed at TP (Tirana, ) in Jun 2020
Interview
It was an easy interview overall , friendly managers as well. It had 3 phases. An introduction interview , a language test and then another interview related to customer support and marketing
Interview questions [1]
Question 1
Why did you apply here?
Marketing questions as well