Candidates applying for Technical Support I roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 15 days.
Common stages of the interview process at TP as a Technical Support I according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 1 day. I interviewed at TP (Escazú) in Sep 2013
Interview
They were really professional before I reached the placed, however, I left after 1 hour waiting for someone to actually come out of the HR office and continue with the hiring process, once I finished the tests they informed me that I passed both, (English and tech test), afterwards, they told me to wait for someone to come out, After 30 minutes I went ahead and check where the recruiter was and I notice that he was watching videos on youtube, he closed the window as soon as he noticed my presence. he told me to wait once again, after 30 minutes the HR room was totally empty, I didn't see anyone caring about the fact that I was in the middle of the hiring process, after 30 minutes more I left, they noticed I left after 40 minutes later, when I received a called (meaning that I would have waited around an hour and 40 minutes for someone to actually continue with the hiring process) from the recruiter with a harsh tone asking the reason why I left, I told him how I felt about the situation, he ignored my claim and offered me to re-schedule the appointment, which I rejected.
I applied in-person. The process took 1 day. I interviewed at TP (Pasig City) in Jun 2012
Interview
Initial interview was so easy. Its like giving a brief description of yourself. Versant as what they called wherein series of tests should be done by listening over the phone with some instructions to follow on the computer. It has 7 different sets of test gauging different skills in English as per grammar/ vocabulary and active listening. Last is the Final interview to market yourself much than introducing yourself. If luckily passed, directly proceed to Job Offer and scheduling of training.
Interview questions [1]
Question 1
Hypothetical question like "How are you going to sell a pen?" or "Please describe color green to a blind person since birth."