I applied through an employee referral. The process took 2 weeks. I interviewed at TP (Jaipur, Rajasthan) in Oct 2015
Interview
I cracked my interview in two round through telephonic. They had asked me some simple questions. just to check if u are making any grammatically mistakes or not. And yea try avoiding fumbling.. Answer your all questions confidently. confidently
Interview questions [1]
Question 1
They asked me abt myself and about my work experience.
As they were hiring for technical inbound process so they asked me some technical questions related to Basic Windows and their troubleshooting.
Good interview nice experience. Versant and accent with operations round. Manager is good and hr is also good. Provided good guidance. Fast process completed in less than half day. Having good experience
Interview was easy 2-3 easy question but they completely misrepresented the job. They do not tell you up front you have to take and pass a personal lines licensing test and if you fail you are terminated.
Interview questions [1]
Question 1
They asked how many years customer service experience I have. They claim the job is just customer service however you have to pass a personal lines licensing exam that is very difficult to pass and they are not transparent to tell you if you fail the test you are terminated.
The interview process was straightforward and professional. It started with an HR screening discussing my background, work experience, and availability. The interviewer also assessed my communication skills, problem-solving abilities, and customer service mindset through situational questions. The process was completed within a few stages and feedback was provided in a reasonable timeframe.
Interview questions [1]
Question 1
How would you handle an angry customer who is dissatisfied with the service?