I applied online. The process took 1 day. I interviewed at TP (North Lauderdale, FL)
Interview
A lot of waiting be prepare to stay there at least 5 hours.
Pretty straight forward, basic test of Windows operating and Apple/iOS operating, typing test, must achieve 25wpm and over 70% accuracy and it can be taken 3 times, the system will choose the best out of the 3, logical test, very logic based, all the questions can be find at others' reviews.
Interview questions [1]
Question 1
What will you do to try to calm down an angry customer?
Wasn’t much of an interview. It was a group thing offered 9-3. Was told to put aside 2-3 hours for it. We just did an internet speed test live, going over the job and more. I had taken an assessment the day before interview. Went over the onboarding stuff and what the job in details
I applied online. I interviewed at TP (Brandon, MB) in May 2026
Interview
It was interactive and asked about my experience and knowledge of the company and job role . It involved introducing yourself, the next step is to talk about your experience, question was asked about experience as stated in the resume. Then the interviewer asked if there was any question about the job that you wanted to know about.
Interview questions [1]
Question 1
Knowledge of the company product that you will be offering support.
Online assessment then Virtual Office zoom meeting. Then they let you know whether you passed the assessment before onboarding you. If you didn't pass the assessment you are invited after 30 days to retake the assessment.
Interview questions [1]
Question 1
Did get to interview since you have to pass assessment first.