I applied online. The process took 3 days. I interviewed at TP (Albany, GA) in Nov 2013
Interview
First I filled out the application online. I received an email the next day inviting me to come in at my convince to take a assessment. When i went in for the assessment there was a typing test (three attempts at a 28 wpm min) there was a multiple choice customer service test, a written response question and three simple math problems. After passing the assessment I was interviewed and asked typical customer service interview questions. Finally after the script reading test at the end of the interview I was offered a position and was able to choose my training class.
The interview process at Teleperformance usually follows a clear, fast-paced sequence designed to test your communication skills and language proficiency. Here is what you can expect:
1 HR Screening Call
Step 1
A brief phone call to check your basic qualifications, vocabulary, and shift flexibility. They want to ensure your voice is clear and professional.
② Language & Technical Assessment
Step 2
An automated or live test evaluating your grammar, pronunciation, and listening skills (often using platforms like Versant). You may also take a quick multitasking or typing test.
3 Operations Interview
Step 3
A final interview with an account manager. This usually involves situational questions, role-playing a customer scenario, and assessing how you handle stress or difficult callers.
I applied in-person. I interviewed at TP (Davao City) in Apr 2026
Interview
All is Good but it may take time to be called. Process cant be done in a day if you will not go in the hub panctually. Interviewer was letting you understand all the question first and not rushing you for giving answers.
I applied online. I interviewed at TP (Guadalajara, Jalisco) in Apr 2026
Interview
Para las personas que no tienen ingles nativo, se les hace un examen extenso por linea, tambien hay algunas partes donde usan inteligencia artificial. Este proceso puede durar hasta 3 horas.
Interview questions [1]
Question 1
Aparte del examen de ingles, preguntan tus datos, como te gustaria recibir un pago y demas cosas personales.