I applied online. The process took 1 week. I interviewed at TP (Sandy, UT) in Oct 2016
Interview
They have you take a typing test a general software knowledge test. Very easy (I'm not the tech type and I did well.) Mainly really common sense stuff. They had some pictures of things like a monitor and mouse and you had to identify what they were.
Interview questions [1]
Question 1
There were two interviews back to back. Pretty standard stuff (What skills do you have that would contribute to this role/the company? Tell me about a problem a customer had and how you resolved it. Etc) in the second interview, they had me play 20 questions to try to figure out what item she was getting at a grocery store and then asked why I thought she had me play this game.
Wasn’t much of an interview. It was a group thing offered 9-3. Was told to put aside 2-3 hours for it. We just did an internet speed test live, going over the job and more. I had taken an assessment the day before interview. Went over the onboarding stuff and what the job in details
I applied online. I interviewed at TP (Brandon, MB) in May 2026
Interview
It was interactive and asked about my experience and knowledge of the company and job role . It involved introducing yourself, the next step is to talk about your experience, question was asked about experience as stated in the resume. Then the interviewer asked if there was any question about the job that you wanted to know about.
Interview questions [1]
Question 1
Knowledge of the company product that you will be offering support.
Online assessment then Virtual Office zoom meeting. Then they let you know whether you passed the assessment before onboarding you. If you didn't pass the assessment you are invited after 30 days to retake the assessment.
Interview questions [1]
Question 1
Did get to interview since you have to pass assessment first.