Customer Service Representative applicants have rated the interview process at TP with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 66% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 17 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 15 days.
Common stages of the interview process at TP as a Customer Service Representative according to 9 Glassdoor interviews include:
Phone interview: 28%
Presentation: 17%
IQ intelligence test: 14%
Personality test: 10%
One on one interview: 10%
Other: 7%
Skills test: 7%
Background check: 3%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at TP (Toronto, ON) in Apr 2016
Interview
The first round was a short-listing round and then they had called in the office for a typing test and English grammar test. Followed by that there was a one on one interview . A week later they called me for the group interview
Interview questions [1]
Question 1
Tell me something about yourself.
Give me a situation when you faced a difficult time with a customer and how you handled the situation.
what is your weakness?
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.