Customer Service Representative applicants have rated the interview process at TP with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 66% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 17 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 15 days.
Common stages of the interview process at TP as a Customer Service Representative according to 9 Glassdoor interviews include:
Phone interview: 28%
Presentation: 17%
IQ intelligence test: 14%
Personality test: 10%
One on one interview: 10%
Skills test: 7%
Other: 7%
Background check: 3%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 1 day. I interviewed at TP (Fairview, TN) in Oct 2025
Interview
For me those interviews are the one that I will not forget it's make me at ease but I kind of nervous at first but because of the employee are approachable and kind it's makes me relax and comfortable at the same time.
Interview questions [1]
Question 1
They asked me if I have a chance to pursue my degree and if I have a chance to enroll again.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.