I applied in-person. The process took 3 weeks. I interviewed at TJ Maxx in Sep 2014
Interview
All i did was turn in the application and wait until the were hiring a few months later. I got the call to go into the interview and i simply answered questions such as "what is customer service" and "how did you deal with an irate customer." very simple questions that don't really require much thought if the individual has gone through a few interviews in their lifetime. Just basically show that you are very sociable and willing to learn and that you are a hard worker and you basically got the gig. One thing i recommend is turning in the application in person, because they will not consider any application turned in online.
I applied in-person. The process took 3 weeks. I interviewed at TJ Maxx
Interview
They contacted me via phone 2 weeks after turning in my application. They told me to come in for an interview. There are two rounds of interviews because they want to see how well you're able to communicate with different managers. The whole process took about 3 weeks: 2 weeks of waiting for an initial call and 2 interviews on the third week. They'll tell you if you got the job or not on the spot at the second interview.
Interview questions [1]
Question 1
What would you do if a customer does not cooperate?
Went in for an application, manager was friendly and gave me a form to fill out. It had questions like why do you want to work here and the general ones. Didn't get a callback.