I applied online. I interviewed at TJ Maxx (Rock Springs, WY) in Aug 2018
Interview
It was a group interview. They asked a lot of open ended "what would you do?" and "what is most important in this situation?" questions. They want to know right away if you can and will sell their credit card. They really really push it right off the bat. "How would you get a person to sign up who doesn't want it" etc. But just give the standard generic responses and you will get hired. But believe me the pressure doesn't stop at the interview to sell the credit cards.
Interview questions [1]
Question 1
What are three facts about the TJ Maxx rewards card?
Simple basic behavioral, come prepared witg examles of how you gave customer service in previous scenarios even if not from job. Know a little bit about the company and your golden
It was a two parter, one on the phone, and one in person. It was a typical interview with the standard "why do you want to work here" and then what they expect from you as a employee.
Very straightforward and simple. It was a phone call with the hiring manager. Super easy peasy, nothing to stress about. Just be confident and kind. It took all of maybe half an hour, maybe less.