I applied through a recruiter. The process took 2 months. I interviewed at ServiceNow in Jun 2020
Interview
Typical 3 step interview process with the last being a panel/demo interview. Recruiter was very helpful and was very attentive. Solutions managers were very arrogant and made many condescending comments. One even joked that he didn’t even look at my resume yet. I was also constantly interrupted during my 6 minute demo (one of which was so that he could tell a story). Overall, very negative experience, which is disappointing as the product is solid and company is growing fast. I would recommend placing your time and efforts into other companies.
Interview questions [1]
Question 1
Typical questions (why are you leaving your company, what do you know about us, what do you currently do, etc.)
2 video interview rounds with presentation and 2 team members. Friendly approach and interest to know the person better. Questions on product and role understanding as well as personal achievements.
Interview questions [1]
Question 1
What are possible challenges during the interaction with small businesses ?
I applied online. The process took 2 months. I interviewed at ServiceNow
Interview
Typically there are four rounds of interviews - 1st Recruiter, 2nd Hiring Manager, 3rd Team you'd be working with, 4th Use Case Presentation. However, they added one more round of interviews for me. The interview process and communication is lengthy and there's a bit of a communication break down due to coordination with multiple parties. Questions weren't difficult and the panelist were professional, knowledgeable, and clear on what expectations for the role were.
I applied through an employee referral. The process took 4 months. I interviewed at ServiceNow in Aug 2024
Interview
Went through a series of 3 interviews over a 4-month period with excellent feedback from each interviewer, only to be completely ghosted after my 3rd interview. Recruiter was completely unresponsive when I followed up via email, and again after my internal referral requested an update on my behalf.
I only learned that I did not advance after logging into the job platform following an email requesting "Please share feedback on your recent ServiceNow application experience", a survey emailed to me weeks after interviewing. The survey unfortunately, only offered a Likert rating scale, and no room for actual feedback. When I logged back into the platform, I noted that my status was changed from "Interviewing" to "Archived". Never received any other communication after 3 interviews, which I'm sure includes a small pool of candidates. Incredibly disappointing and unprofessional to say the least.