I applied online. The process took 6 weeks. I interviewed at Qualtrics (Provo, UT) in Oct 2015
Interview
There were a few interviews on the phone and on their web based platform. Then, I had interviews in person with several people. In all honesty, they are relatively disorganized compared to more stable / older companies. For example, they did not have a written job description for the position (this is a first for me), and every person who interviewed me thought I was there to do something different from their colleagues. I had about 3 entirely different perspectives on the role, none of which were ever resolved (despite me asking a few people on a few occasions and writing the job description myself - for their review, which they didn't bother to do). It was very clear, from the phone interviews (and my resume) what my core competencies were, and the reason they rejected me was that I had limited experience with "software as a service." This was something that they knew about from the start, and it never came up on the phone interviews. Surely, there could be more reasons than that, but everyone could have saved a lot of time and money if they had the role mapped out with a written job description with specific needs. I was very excited for the possibility of this role as I understood it on the phone, but it sounded like something completely different in person.
Also, note that the open floor plan isn't for everyone. I thought it would be fine - but as I was interviewing and someone was talking extremely loudly next to our office (one of the rare closed ones) it was difficult to concentrate - or even speak over this person. I started to think that working in this environment might be more difficult than I had anticipated. Don't take this lightly...you'll be here all the time.
The people here are all very smart and very nice, so I had a good experience on that end. I am sure that it would have been a good place to work (with headphones). It was mostly frustrating to deal with the lack of role clarity and getting tripped up on questions that I never anticipated whatsoever, given what I thought I was there to be interviewed for. Also, it seemed like they wanted someone ASAP and wanted me out there right away - but the decision to reject my candidacy took several weeks (and required me to reach out to them).
Interview questions [1]
Question 1
How would you determine if salespeople were delivering the wrong message about a product and what would you do about it? How would you grow the pipeline? What did you do at this employer on your resume? How would you introduce this product into the education market? Who would you contact at the schools? What if that didn't work? How would you decide what to do to improve this product?
They asked for GPA from my undergraduate and graduate programs, the most recent over 15 years ago. Yeah, I didn't consult at McKinsey or BC and my GPA wasn't in the top 5%, so I didn't make the first cut. Smells like some elitism.