I applied online. The process took 3 days. I interviewed at Publix in Jun 2024
Interview
A fairly straightforward interview where the main question will be your availability, then followed by a few other questions made to assess if you are capable of working in a team setting.
Interview questions [1]
Question 1
What would be your definition of customer service?
The first round consists of a 30-minute phone screen. During this call, the interviewer asks several scenario-based questions designed to understand how you would handle specific situations that might happen in the role. They also ask many questions about Publix to see how well you know the company.
After applying online, there was a short interview, met with the manager and went over job description. Since the scheduling was not flexible, I was reluctant to follow up after the interview.
Interview questions [1]
Question 1
What type of experience did you have dealing with customers?