Candidates applying for Manager, Customer Success roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at HubSpot overall takes an average of 25 days.
Common stages of the interview process at HubSpot as a Manager, Customer Success according to 1 Glassdoor interviews include:
Group panel interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
Initial call, call with team leader, case study to present to team afterwards. Everyone was friendly and positive. They have lots of resources online to use as well to prepare for your call.
Interview questions [1]
Question 1
Describe inbound marketing and how it helps businesses
1. HR screening
2. Hiring Manager
3. Assignment/Roleplay
4. Culture fit rounds
1. Hiring Manager
2. Senior Manager
3. Internal Stakeholder
The last three rounds are considered as one and the evaluates the candidate on various aspects of company culture.
I applied online. I interviewed at HubSpot (Sydney) in Apr 2025
Interview
The interview process is quite lengthy, but they make sure you have a great experience no matter the outcome. Plenty of opportunities to ask question and they always provide feedback.
Interviews:
- screening interview with TA (30-45 min)
- hiring manager (45 min)
- role play with a team member (30 min)
- 3 x 1-on-1 with various managers (30 min each)
Interview questions [1]
Question 1
The most important step for them is the role play interview, where they are focusing on discovery questions and how you handle objections and curveballs.