I applied online. I interviewed at HubSpot (Singapur)
Interview
I had a screening interview with a recruiter from India who asked about my background. She mentioned they were looking for someone more tenured. But honestly, when I looked at this well-known job portal, I noticed that many of their current employees don’t even have prior customer service experience. I actually have relevant experience, so I’m really not sure why I wasn’t given a fair opportunity.
It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.
I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot in Apr 2026
Interview
Three rounds:
-Screening with recruiter
-Technical (live troubleshooting with a manager)
-Behavioral (3-30 minute interviews with managers)
The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.
Long hiring process; about 3 to 4 rounds in total. First was with HR for screening call. She was very friendly and professional. Good experience and she even gave me feedback post-interview to help me improve.
