Strangely impersonal video interview - appreciate the volume of applicants, but rolling questions on a screen without an opportunity to re-record seems like a one-dimensional way to screen. I reviewed all questions posted on Glassdoor, as recommended by HubSpot, but nobody shared the basic question asked (not wanting others to succeed where one did not?).
Interview questions [1]
Question 1
Why HubSpot and why this role (one question, 60 seconds to respond)
Video interviewing is definitely tough, but we try to really over-index on providing a ton of resources to help folks up front. Thanks for the feedback either way and hope you'll stay in touch! -Katie
Other Customer Success Manager Interview Reviews for HubSpot
Initial call, call with team leader, case study to present to team afterwards. Everyone was friendly and positive. They have lots of resources online to use as well to prepare for your call.
Interview questions [1]
Question 1
Describe inbound marketing and how it helps businesses
1. HR screening
2. Hiring Manager
3. Assignment/Roleplay
4. Culture fit rounds
1. Hiring Manager
2. Senior Manager
3. Internal Stakeholder
The last three rounds are considered as one and the evaluates the candidate on various aspects of company culture.
45-minute interview with HR person, followed by a 1-hour interview with the CSM Manager.All interviews will be conducted online.Before the HR meeting, you will receive a link to the culture code, which outlines their values and culture.
Interview questions [1]
Question 1
Could you tell us about the challenges you're currently facing with the clients you're handling?
What is the toughest feedback you've received from a colleague, and how did you respond to it?