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      Support Engineer Interview

      May 17, 2012
      Anonymous employee
      Cambridge, MA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 days. I interviewed at HubSpot (Cambridge, MA) in Feb 2012

      Interview

      Phone interview with basic questions about background and interest level in the company. At end of phone interview was asked to schedule an in-person interview for the following day and to complete a skills test. Interview consisted of 5 half-hour interviews back-to-back with team leaders, manager and head of dept. Was given an offer the following business day.

      Interview questions [2]

      Question 1

      Give me a step-by-step explanation of how to do something I don't know how to do.
      Answer question

      Question 2

      Do you know HTML/CSS?
      Answer question
      2

      Other Support Engineer Interview Reviews for HubSpot

      Support Engineer Interview

      Dec 9, 2016
      Anonymous employee
      Cambridge, MA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at HubSpot (Cambridge, MA) in Nov 2016

      Interview

      I applied online and was contacted by a recruiter via e-mail. She sent along information about a video interview, although after some confusion I actually never ended up completing it and moving forward anyway. The recruiter and I had an informal phone conversation, after which she put me forward to a second round. I had to prepare three technical tasks before the second round, which consisted of two half-hour Google hangout sessions. One of the hangout sessions consisted of a screen-share where I explained how I completed the tasks. I heard back a few days later that I was invited to a third round of in-person interviews at the Cambridge office. When I came into the office, I spoke to three different support managers for a half-hour each and was given a tour of the office. My interview was on a Friday and they got back to me with an offer by the following Wednesday!

      Interview questions [2]

      Question 1

      How do you teach yourself new skills?
      1 Answer

      Question 2

      What are you most proud of?
      1 Answer
      2
      avatar
      HubSpot response
      9y
      So glad you had a positive experience and that your interview process with us was efficient! Your thorough overview of our process will certainly be helpful to others, so thanks so much for the review. So glad you are joining us! ~Becky

      Support Engineer Interview

      Sep 27, 2016
      Anonymous Interview Candidate
      Portsmouth, NH
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at HubSpot (Portsmouth, NH) in Sep 2016

      Interview

      I applied online and was contacted by email to complete a short video interview. After a few days, I was contacted by a recruiter to have my first phone interview. Then, I was contacted to schedule my two google hang out interviews. One interview was a very casual conversation and the other was to see my technical skills with the software. Lastly, I was contacted to come up to Portsmouth for my final interview. This consisted of 3- 30 minutes interviews. Overall, even though the interview process was long, I never felt lost along the way. The recruiters did a fantastic job at staying in contact and keeping me in the loop. In the end, I declined the offer because it would have involved me moving from Maryland. HubSpot is an awesome company! This was not an easy decision to make and I would most definitely pursue them in the future if the timing is right for a move.

      Interview questions [1]

      Question 1

      Tell us about a time when you had to deal with a difficult customer and how did you handle it.
      Answer question
      3

      Support Engineer Interview

      Sep 1, 2016
      Anonymous employee
      Portsmouth, NH
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at HubSpot (Portsmouth, NH)

      Interview

      A few rounds of interviews with direct managers for the role as well as other mangers and a skills test. Really engaging questions, not the typical one in interviews. I think the unique questions ultimately gave me the opportunity to present a much more dynamic version of myself than other interviews. Everyone I spoke with had clearly already read my resume and had specific questions. The skills test was really helpful to get a feel for the technology and then having to explain the process really helped frame what the job would entail. Absolutely fantastic environment and people, really interesting conversations, amazing opportunity.

      Interview questions [1]

      Question 1

      Go back to a previous position. What would you tell yourself in that role that you know now?
      Answer question
      1
      avatar
      HubSpot response
      9y
      Welcome to HubSpot and to our fantastic team in Portsmouth--you'll find our team up there as smart as they are fun, and I hope your employee experience mirrors your experience as a candidate. Holly is doing an amazing job bringing in and working with candidates like you to help our team grow up there, so welcome to the team, thank you for the review, and I look forward to meeting you! -Katie

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