I applied online. The process took 3 weeks. I interviewed at HubSpot (Boston) in Feb 2017
Interview
Call with recruiter, call with the hiring manager, then role-play with recruiter. The process required multiple steps and the application it self required critical thinking. Overall, get ready to think on your feet and prepare.
HubSpot response
9y
Thanks for your review - we definitely look the ability to problem solve on the fly in their interviews, so appreciate you giving that piece of advice. -Becky
Other Customer Success Manager Interview Reviews for HubSpot
Initial call, call with team leader, case study to present to team afterwards. Everyone was friendly and positive. They have lots of resources online to use as well to prepare for your call.
Interview questions [1]
Question 1
Describe inbound marketing and how it helps businesses
1. HR screening
2. Hiring Manager
3. Assignment/Roleplay
4. Culture fit rounds
1. Hiring Manager
2. Senior Manager
3. Internal Stakeholder
The last three rounds are considered as one and the evaluates the candidate on various aspects of company culture.
45-minute interview with HR person, followed by a 1-hour interview with the CSM Manager.All interviews will be conducted online.Before the HR meeting, you will receive a link to the culture code, which outlines their values and culture.
Interview questions [1]
Question 1
Could you tell us about the challenges you're currently facing with the clients you're handling?
What is the toughest feedback you've received from a colleague, and how did you respond to it?
