I applied online. The process took 1 week. I interviewed at HomeGoods (New York, NY) in May 2024
Interview
Quick and easy process. They asked about my customer service experience and why I am interested in working there. Only had one round of interviews where I spoke with the operational manager. This location was very busy so had to wait to be seen.
The HomeGoods interview process involves an application, a phone screening, and an in-person interview focused on customer service skills, situational questions, and role expectations. Some roles require a second interview.
Interview questions [1]
Question 1
What would you do in the case of an unsatisfied customer?
I applied in-person. I interviewed at HomeGoods (Stillwater, OK)
Interview
The interview process went well, although I did not get the job. My schedule was not able to align with what they were looking for. I got asked 5 situational questions and then they explained everything I would be doing in the role.
Interview questions [1]
Question 1
Tell me about a time you had conflict with coworkers and how you handled it.