First, I applied online and they called me for an interview. There were other candidates. I met two managers and they interviewed. They explained different responsibilities and expectations and asked about my previous work experience, its pros, cons and contacted my references.
Interview questions [1]
Question 1
what is customer service? what are the pros and cons of your previous job?
I applied online. I interviewed at HomeGoods (Port St Lucie, FL) in Apr 2021
Interview
Because of covid it had to be short. However it was very easy and oddly enough I’d say fun. There was an easy going vibe and the questions were not at all in depth.
Interview questions [1]
Question 1
What is customer service? Are you able to learn quickly or do you have problem retaining knowledge?
Very simple process. Clear communication from recruiter. We had a phone interview followed by in person interview. The interview was easy going and there were about 10 questions. The interviewer took their time asking questions and we spent over an hour talking.