I applied through college or university. I interviewed at HCLTech (Jaipur, Rajasthan) in Jan 2025
Interview
interview was remotely through college campus
There was 2 rounds one was PI and next was HR
In PI round you would be asked everything from your CV and counter questions based on your answers
The interview process was a usual process, nothing but the common nervousness. The panelist were polite, and they asked questions regarding myself, my education, and some scenarios. They gave me ample time to think as well.
Interview questions [1]
Question 1
How would you handle a client whose technology has malfunctioned and demands immediate enquiry but most of your staff is busy?
The HCL Global Service Desk interview typically involves three rounds: an aptitude test, a communication skills assessment, and a technical interview focusing on IT concepts and customer service knowledge to gain industry.