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      E.ON

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      Customer Service Advisor Interview

      Dec 6, 2023
      Anonymous employee
      Kingswinford, England

      Other Customer Service Advisor Interview Reviews for E.ON

      Customer Service Advisor Interview

      Jul 13, 2021
      Anonymous employee
      Nottingham, England
      Accepted offer
      Neutral experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 4 weeks. I interviewed at E.ON (Kingswinford, England) in Sep 2022

      Interview

      Casual interview in a group. Learning about the company before the interview and the role you'll be interviewing for. Includes a one to one interview of around 5 questions. Very friendly and not too difficult

      Interview questions [1]

      Question 1

      Use an example of a difficult customer situation
      Answer question
      Average interview

      Application

      I applied through a staffing agency. I interviewed at E.ON (Nottingham, England) in Dec 2020

      Interview

      Initial short call from recruitment agency followed by interview with two managers. The usual tell me about yourself, where do you see yourself in five years etc. Afterwards, told to wait to hear back from recruitment agency.

      Interview questions [1]

      Question 1

      Describe when and how you've dealt with an angry customer.
      Answer question

      Customer Service Advisor Interview

      Oct 18, 2021
      Anonymous Interview Candidate
      Bolton, England
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at E.ON (Bolton, England) in Feb 2019

      Interview

      Good interview process. Very smooth. Make you feel comfortable and not pressured. Try and get to know you from the moment they meet you so it's not limited to the questions. First impressions matter.

      Interview questions [1]

      Question 1

      Describe a time where you were part of a team and what you did you achieve success as part of it.
      Answer question
      avatar
      E.ON response
      4y
      Thank you very much for you kind feedback. I am happy to see that you felt comfortable and appreciated during the interview. I wish you all the best for your future. Kind regards, Alessandra