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      Docusign

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      Customer Success Manager (CSM) Interview

      May 16, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Docusign in Mar 2021

      Interview

      I had a recruiter screen. She didn’t tell me about the job they were hiring for, only wanted to know what I was currently doing. She asked for my current salary without disclosing the range they offer. This is a big red flag when it seems they think your value is based on your previous salary and the transparency doesn’t go both ways. The recruiter didn’t openly tell about the job, even after asking for more information. It almost seemed like she had made up her mind before the call so I wasn’t given a chance to tell about my experience. I didn’t get a good feeling about the company in general which is a huge shame as I’ve only heard good things about Docusign.

      Interview questions [1]

      Question 1

      What is your current salary?
      Answer question
      avatar
      Docusign response
      5y
      This is a disappointing review to read and certainly not the experience we want you to have. If you are open to sharing more, please email Nic.Jagoe@docusign.com our VP of Talent Acquisition.

      Other Customer Success Manager (CSM) Interview Reviews for Docusign

      Customer Success Manager (CSM) Interview

      Oct 28, 2021
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Docusign

      Interview

      Good process. Usual as expected from tech company of this size. Initial conversation with recruiter and then a call with hiring manager. Follow up conversations again with the hiring manager.

      Interview questions [1]

      Question 1

      Why would you leave your current role
      Answer question
      1
      avatar
      Docusign response
      4y
      Thanks.