I applied online. I interviewed at Discover (New Castle, DE) in Feb 2017
Interview
3 part interview. First a phone interview with a recruiter then a face to face interview with a recruiter followed by a face to face interview with hiring manager. Recruiter and hiring manager were both very nice and easy to talk to.
Interview questions [1]
Question 1
Explain a time when a customer was unhappy and how did you handle it?
I applied through a recruiter. The process took 4 weeks. I interviewed at Discover (Wilmington, DE) in Feb 2017
Interview
I was interviewed by the hiring manager and director. They both were extremely pleasant. They gave me a good overview of the expectations of the position.
This position is relatively new and may change as they work to define what's best for the company.
I applied online. The process took 2 weeks. I interviewed at Discover (Salt Lake City, UT) in Jun 2016
Interview
They sit you down, and basically ask you a series of questions. The individual that interviewed me spent a good 45 minutes with question after question, then proceeded to decline my interview. I called the department manager directly because I felt I was treated unfairly, and the DM agreed with me and proceeded to employ me