I applied through other source. I interviewed at Dell Technologies (Canberra)
Interview
The interview process includes an initial phone screening, followed by a panel interview with team members, and concludes with a final interview with senior management to assess fit and skills
Interview questions [1]
Question 1
Can you describe your experience with IT service management tools, such as ticketing systems and remote support software?
How do you prioritize conflicting tasks or requests?
What steps do you take to resolve technical issues?
How do you handle difficult customers or challenging situations?