I interviewed at Capital One (McLean, VA) in Dec 2024
Interview
Experience was great. After the recruiter screening, there was a mini case study on capital one shopping app - including complete product lifecycle. Next is Powerday - round 1 includes your story of past product (how did you do 0-1, challenges, user impact, and revenue generated), next are 2 rounds with proper case studies - medium and hard. Medium one is a standard business case but the harder one is quant heavy and does require you to go through financial modeling and break-even analysis. Last one was a new product discovery around capital one loyalty and rewards program. I did religious checks on reddit, blind alongside a mock with capital one PM coach on Prepfully, who was very helpful and advised me on financial modeling cases. Interviewers were helpful and the process was quite streamlined.
Interview questions [1]
Question 1
Blackfriday is coming up. What would you do to ehance customer experience on capital one shopping app and what would you do to increase the average order value? How would you measure the impact of your optimization?
I applied through an employee referral. The process took 6 weeks. I interviewed at Capital One (New York, NY) in Oct 2024
Interview
I was genuinely very impressed with the interview process for a Product Manager position (at the manager level). I applied through a referral but honestly it took several months & many applications to proceed to an interview. After the mini case, I heard back later the same day. For the power day, I heard back a few business days later. HR will give you packets to prepare for the case interviews, and these documents are very helpful.
1st round: 30 min HR screening
2nd round: 1 hour mini product case
Power day: 4 back to back 1 hour interviews
One interview is a deep dive on a project you've led, make sure you talk about your role through the 'HBTIL' product framework you're given in the preparation packet. Next is a 'Product Design' question where you are shown customer reviews and then work with the interviewer to come up with solutions that would solve those issues (the company is very serious about working backward from the customer).
Two out of the 4 are consulting style/business case interviews, though if you're familiar with MBB cases, they are not as complex and they are interviewer-led, so you don't need to 'take charge' of the case and move it forward. They are really checking that you can do basic math and have general business sense (calculating profit, percentages, variable + fixed costs). For me, the second of the two was definitely more complex & involved customer segmentations & pricing models. I didn't get it all right, I asked for help during the interview and was guided forward through a tough section. I finished well by correctly solving a weighted average calculation, which seems about the most complex thing you could be asked. Brush up on these skills! Very important to talk through your thinking process, do not shut down because you don't know the immediate answer. Let them help you.
Team matching process was probably the most frustrating as that took almost 3 weeks, so the whole process until signing took 6-7 weeks.
Interview questions [1]
Question 1
Walk me through a project you led as a product manager
Long interview process including a call with the recruiter, a product manager, and a "power day" consisting of several interviews about Product Discovery, Product Cases, and Product Skills. Unfortunately, no feedback at the end of the process.
Interview questions [1]
Question 1
How would you improve Capital One's shopping browser extension?