Glassdoor users rated their interview experience at Capital One as 33.3% positive with a difficulty rating score of 3.33 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Abteilungsleiter and Intern rated their interviews as the hardest, whereas interviews for Kundenservice and Intern roles were rated as the easiest.
The hiring process at Capital One takes an average of 48 days when considering 3 user submitted interviews across all job titles. Candidates applying for Kundenservice had the quickest hiring process (on average 5 days), whereas Abteilungsleiter roles had the slowest hiring process (on average 90 days).
Applied for a FT position. Got a call a few days later from a recruiter looking to fill a PT position at a different branch. Set up a phone interview for the same day. Asked your basic questions. Tell me about yourself, experience, education. Asked a few situational questions. Set up an in person interview for 2 days after. Same basic premise. Met with 2 branch managers, both asked very basic situational/experience based questions from a sheet of paper. That was a few days ago. Hoping I get a call back but you never know.
I applied online. The process took 1 week. I interviewed at Capital One in Jul 2013
Interview
A recruiter called the morning after I applied to schedule an interview. The enxt day she called as planned. The recruiter was very friendly and asked many "get to know you" questions. She also explained the job expectations, salary and incentives. At the end of our conversation, she moved me forward to have an interview with a hiring manager. I went an email with the interview date and time and information about behavioral interviewing techniques.
On the day of my interview (over the phone), I was asked to call a phone line with a passcode. The manager arrived on time. She gave valuable information on daily expectations, salary and start date. I was asked 3 "tell me a time when" questions, why I wanted to work for the company and what I expected.
She didn't let on about my answers which left me quite nervous as to the outcome of our call. My interview fell just before the weekend so I didn't receive a response until the following tuesday.
When interviewing, it's best to be prepared with a list of your {personal} past experiences. Take your time to answer and make sure you use the STAR method. = Situation, Task, Action, Result. Be specific in your answers and don't be afraid to talk about good and bad experiences. Also, it is okay to speak about your achievements!
Interview questions [1]
Question 1
Tell me a time when you spoke to a customer about a sensitive subject?
I applied through college or university. I interviewed at Capital One (Richmond, VA)
Interview
There is an online application to be filled out initially, typically found through the university's career services. Next is an on-campus interview. It is one case interview, after which they typically inform you very quickly if you move on to the next round of interviews. The next and final round is an on-site interview that includes two cases and a behavioral interview with the potential for a third case at the end.
Interview questions [1]
Question 1
The case interviews can be tricky, but as long as you pay close attention to your work, they are very doable.