I applied online. The process took 2 days. I interviewed at Capital One in Jan 2011
Interview
They described the interview as being a personality type interview where they asked several situational questions that started off as.. "tell me a time where".... and they also did role playing a few times..where they acted as though they were my customer. they ask many questions about your relevant work experience and basically after you answer all their questions they give you a chance to ask yours. Pretty standard interview.
Interview questions [1]
Question 1
Tell me about a time you and a former supervisor got into a conflict. What was the conflict and what did you do to resolve it?
I applied in-person. I interviewed at Capital One (Newark, NJ) in Jul 2017
Interview
On average good. Took time to get back, but over all good. Would recommend to be prepped for the interview. Manger and Associate was very professional and curtious, good enviroment.
I applied through an employee referral. I interviewed at Capital One
Interview
Phone interview, then face to face with branch manager and district manager. It was focused on taking care of the customer, how I did it in previous positions. Very pleasant interview process, they gave a good explanation of company expectations
Interview questions [1]
Question 1
Tell me about a time you exceeded a customers expectations
I applied online. The process took 3 days. I interviewed at Capital One (New York, NY) in Mar 2017
Interview
A few days after applying online got an email from Capital One that I was selected to take a one-way video interview. After about 3 weeks I still haven’t received any information on how the interview went.