It was a number of weeks before I received any response at all. The first telephone interview lasted about an hour. For the most part it was scenario questions preceded by the interviewer giving me an outline of what the position entailed. Given a certain situation what would you do, how would you handle it? The interviewer was quite easy going but I had the impression that they were not a professional HR person. I was relatively satisfied with the interview but the process surrounding it is pretty badly handled in terms of responding to applications.